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Improving Communications | Leadership Training and Public Speaking Class

Gender-Inclusive Language: pexels-markus-winkler

Using Gender-Inclusive Language

Communication with gender-inclusive language is characterized by the use of language that is neutral and not biased towards any particular gender.  There are many reasons for using gender-inclusive language. One need is to nurture the growth of a more welcoming and respectful community for people of all genders. In our evolving social climate, gender-inclusive language also helps […]

Four Types of Diversity

Are There Four Types of Diversity?

Yes! In general there are Four Diversity Types:  Internal, External, Organizational, and World View.  Before getting into that, how about a basic description of Diversity.  Diversity as a concept comes down to coexistence. It can be more clearly defined as acceptance and respect, from individuals or from a group. There will always be differences among groups of people and […]

Brain - Soft Skills

Soft Skills and Hard Dollars

Do we really need soft skills training? The answer is yes. We all could use improvement with these attributes.

Respect, Listen, Empower, Be Civil

Respect, Listen, Empower, and Be Civil

re·spect    \ri-ˈspekt\     nouna feeling that someone is important, and should be treated in an appropriate way In the face of conflict and upset, we at Improving Communications have taken time to reflect on what has been happening in our nation, and how we can play a part in making the world a better place […]

Us and Them - Diversity

Us and Them or We and They

Disunity means that people have chosen sides. It becomes “Us and Them” or “We and They”. They have drawn lines and decided who is on their team, and who is on the opposing team. This is most easily classified as simple, destructive conflict. Yes, LACK OF UNITY= CONFLICT. When in conflict, participants lose perspective (the […]

Happy New Year from the People at Improving Communications

Well lookie here… the Earth has revolved around the Sun once again! Three hundred sixty-five days have elapsed (or as the cast in the musical Rent would sing, “525,600 Minutes”). A year is a good marker for progress made. Once it’s completed, it all starts again.  Happy New Year.   Two thousand seventeen has been Improving Communications’ best year yet. We owe […]

Lost Art of Listening

Are Listening Skills a Lost Art?

Listening skills require concentration. Focus lets the brain process the words. It is a two-part process, Hearing is only the first step.

Self-Knowledge = Better Relationships

It’s a best-practice reminder to help yourself before helping those around you. You’ll be much more useful to others, once you’re OK, right?
Address your needs first, so you can be of maximum use to others when needed. Even the FAA’s Passenger Safety Information Briefing always has people take care of their own needs first (like putting on oxygen masks, if needed), before helping those who need assistance.