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Improving Communications | Leadership Training and Public Speaking Class

Negotiating A Sale - Shimazaki/Pexels

3 Essentials for Negotiating in a Sale

“Let us never negotiate out of fear. But let us never fear to negotiate.” – John F. Kennedy When you work in sales, you already know that negotiation is essential for any deal. Any entry-level salespeople can tell you this. But how do you go about finding that sweet spot of give and take?  Negotiating […]

3 Sales Tips from Improving Communications

3 Sales Tips That Work

3 Sales Tips that work. Guest blogger Jeff Goldberg shares some more “general” ideas to help you to be more productive AND to close more business!

John Epstein

Spotlight: John Epstein

In my late twenties, fear stalled me in my work. Now I have the career of my dreams doing the very thing that caused me the most anxiety!  It was the all-consuming fear of speaking before groups, large or small, that held me back. That stress of making presentations was dispiriting and frustrating. I had to do […]

Return Calls

Why Won’t My Prospect Return Calls or Emails?

We’ve all been there…a terrific series of meetings with a prospect who, after seeing your proposal, “goes dark.” No return calls from your voicemails, no response to your repeated emails.

Pat Mastelotto

Pat Mastelotto on Listening

As a rock musician, I don’t read music. I play by intuition. That is, I listen and react. That’s why I play better when I listen.

Eye Contact | Pixabay

How To Use Eye Contact To Connect With Your Audience

Eye contact is an important tool of connection. In our daily interactions, we use direct eye contact to show we are listening, convey feelings, express our emotions, display interest, and communicate attraction.  In front of an audience, eye contact is quite different. The conversation is primarily one-sided, which can be an uncomfortable scenario for some […]