
Communication is a Process
When communicating, whether writing, presenting, or simply having a conversation, how you deliver your message makes a difference. Successful communication is when you are able to solve problems, provide new information, or persuade others to take action. During the communication process, there is a sender, receiver(s), and the message. A sender’s choices can create understanding or […]

Successful Cross Team Collaboration
Facilitating Cross Team Collaboration –
Some tips about bringing together teams with different focus to work together on a common goal or project.

College Students – Do They Have The Soft Skills They Need?
What gets lost in the shuffle sometimes is the necessity of having the SOFT SKILLS to help relate to others and exist successfully in the workplace as well as overall in society.

Communication Skills – Do We Need Them?
Talking about communication skills is talking about the ability to give and to receive information effectively. If your words and ideas are not understood easily, then more time and energy (and possibly money) is used to make that happen.

ONLINE: Communicating Strategically
Event Phone: 516-317-2900
Communicating Strategically
Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly.
We will cover:
- Using calls to action (CTA).
- Speaking in UB4me™, second-person language (YOU) — removing first person (I, me, my).
- Offering Respect, Control, and Options.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking & Presentation Skills, Sales and Negotiation, Customer Service, Leadership, Staff Development, and Human Resources training. He is also the Director of Improving Communications UK and Improving Communications IE.
Venue: Online
Description:
Learning from the comfort of your own device and preferred location. more…

4 Tips For Having A Good Conversation
Being able to communicate with people, and engaging in conversation is important in all walks of life. No matter the situation, having a likable, friendly presence will work in your favor. But sometimes, entering an interview, a new social setting, or a business meeting can be overwhelming or uncomfortable. But despite that, you can still […]

What Is Your Purpose
Before you dive into visual aids or props for your presentation, take a step back and ask yourself an important question: What is your purpose?

p[roofreading youre werk to mske sure thyre arent andy misakes
The term, “FAIL” has become widely used as an Internet meme where people superimpose the word, “FAIL” on images of the unsuccessful, or that which does not live up to what is expected. Usually, these FAILs are intended to make people laugh. In most cases, they are quite funny. Written messages in customer-serving businesses, like […]