
Leadership Lessons: Nurturing Soft Skills for Effective Team Management
It’s no secret that the workplace is changing every day. What does this mean for leaders? Well, it’s no longer enough to just be good at your job. You need to be a team player who can motivate and inspire your team. Think of it this way: technical skills are important, but it’s those “soft skills” […]

Running An Effective Virtual Meeting
Ok, let’s go a little further on the theme from our last email about the Virtual Classroom. We are going to take it out of the area of learning, and into the workplace with some tips for running an effective Virtual Meeting! In today’s digital age, virtual meetings are a common tool for businesses and organizations. Technology has advanced a […]

Defining Company Values
Specific company values create a structure for the goals of the organization. It supports the company’s vision and shapes all decisions.

Harnessing Feedback for Executives: A Path to Enhanced Performance
Manager-to-employee feedback is the standard, it is expected. However, things can get dicey when a peer or subordinate comments on the job performance of the manager.

Simon Phillips on Listening
In order to play music, you have to have empathy; feeling and spirit for the for the song. I was taught that very early on, just by working with great musicians. It’s common sense. In order to play music, you have to listen.

ONLINE: Leadership & Management Development
Event Phone: 516-317-2900
Leadership is all about effective and clear communications.
This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity, ownership, initiative, and success. In this class, supervisors and managers develop the people skills necessary to move their staff forward to the desired goal.
This session uses the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey of an individual’s productivity preferences and learning styles. The assessment identifies the individual’s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.
Attendees will gain knowledge and skills required to:
- Discover and use diverse Productivity Styles to improve team efficiency;
- Increase rapport with team members to discover true sources of motivation;
- Use praise as a strategic motivation tool;
- Grow Emotional Intelligence skills to better manage reactions and temptations to engage in unproductive behavior;
- Review Performance Evaluation procedures to ensure appropriate and unbiased assessments;
- Learn to facilitate goal-setting and mark progress toward objectives;
- Use a framework to have an effective Performance Management Conversation that motivates buy-in and brings about real change; and
- Communicate properly as a leader and further the perception of authority and expertise.
Online Format—Leadership & Management Development is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.
Bring This Training to My Company

Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking & Presentation Skills, Sales and Negotiation, Customer Service, Leadership, Staff Development, and Human Resources training. He is also the Director of Improving Communications UK and Improving Communications IE.
Venue: Online
Description:
Learning from the comfort of your own device and preferred location. more…

Emotional Intelligence
What do selling superstars excellent customer service agents brilliant leaders have in common? Emotional Intelligence (EI) is the ability to perceive, assess and positively influence one’s own and other people’s emotions. Emotions are habits, as old as the user. EI Includes: Self-awareness – knowing your own feelings. Managing emotions – despite fear or anger. Self-starting […]

Rapport (Relationship) – The Essential Ingredients of Leadership Development
During leadership development, it is important to create a bond with the people being lead. It is a great way to avoid encountering hostility and resistance.

Delegation👉 Why do some Leaders try to do everything themselves?
noun del·e·ga·tion \ de-li-ˈgā-shən \ : the act of giving control, authority, a job, a duty, etc., to another person Have you noticed how some Leaders and Managers try to do everything themselves? Have you wondered why? The answer is a four-letter word that begins with “F.” You guessed it correctly – it’s FEAR. Think of […]