Leland Sklar: Listening Is the Essence Of My Job
Leland Sklar is a legendary American bassist known for his extensive session work and live performances with a wide range of artists. With a career spanning over five decades, he has played with icons like James Taylor, Phil Collins, Toto, and Jackson Browne. (And so many more.) Sklar’s distinctive style and technical prowess have made […]
Unleashing Potential: The Powerful Secrets That Motivate Employees to Excel
What really motivates employees? When people are empowered and inspired, they take initiative and even feel a sense of ownership. Knowing what people really work for is a step toward achieving this goal.
Mastering Productivity: The Art of Running Effective Meetings
When people come to a meeting, they expect it to have a point, to actually get things done, and not to drag on forever. When meetings meet these expectations, people are happy to attend and give their best.
From Anxiety to Authority: Overcoming Being the Nervous Public Speaker
Most people have some degree of nervousness when speaking in public. But being the nervous public speaker should not hold you back.
Resume Writing – Showcasing Your Impact
Discover the art of crafting a standout resume by emphasizing achievements. Learn how to showcase your impact, quantify successes, and impress employers with our expert tips on achievement-focused resume writing.
Emotional Intelligence and Customer Service
In the world of Customer Service, it is helpful when someone has a natural empathy for others, but it is even more important for them to develop strong Emotional Intelligence skills.
The Power of Good Customer Service: The Illusion of Choice
Providing excellent customer service is crucial for the success of any business. It means goes beyond meeting basic expectations and creating remarkable experiences that leave a lasting impression. One effective strategy is to give customers the Illusion of Choice.
Anger In The Workplace
Anger is a normal emotion, but it can be destructive if it is not managed effectively. When there is anger in the workplace it can lead to conflict, a decrease in productivity, and sometimes in a worst-case scenario, even violence. There are many causes of workplace anger, including: Stress: Long hours, tight deadlines, and demanding workloads […]
Defining Company Values
Specific company values create a structure for the goals of the organization. It supports the company’s vision and shapes all decisions.