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Improving Communications | Leadership Training and Public Speaking Class

Four Types of Diversity

Are There Four Types of Diversity?

Yes! In general there are Four Diversity Types:  Internal, External, Organizational, and World View.  Before getting into that, how about a basic description of Diversity.  Diversity as a concept comes down to coexistence. It can be more clearly defined as acceptance and respect, from individuals or from a group. There will always be differences among groups of people and […]

Anger and Conflict Management

Anger and Conflict Management

Just because anger is a valid emotion, that doesn’t mean there is no need to manage it. It is up to each one of us to take control of ourselves whether at work, at school, or at home as best as we can.

Brain - Soft Skills

Soft Skills and Hard Dollars

Do we really need soft skills training? The answer is yes. We all could use improvement with these attributes.

Respect, Listen, Empower, Be Civil

Respect, Listen, Empower, and Be Civil

re·spect    \ri-ˈspekt\     nouna feeling that someone is important, and should be treated in an appropriate way In the face of conflict and upset, we at Improving Communications have taken time to reflect on what has been happening in our nation, and how we can play a part in making the world a better place […]

Communicating Value

Communicating Value

Communicating Value: The value lies in the benefits that the buyer gets.

Some people may not realize why they buy “things.” Yes, it’s true. They THINK they’re only purchasing a thing, but they’re REALLY buying what the item can do for them.

working remotely

Improving Communications Guide to Working Remotely

At Improving Communications, we know that in today’s climate, you are transitioning a significant portion of your workforce to a virtual environment. Working remotely has become reality for so many people, for your employees.