Mastering Productivity: The Art of Running Effective Meetings
When people come to a meeting, they expect it to have a point, to actually get things done, and not to drag on forever. When meetings meet these expectations, people are happy to attend and give their best.
See Things Differently
When focused on a problem, and not getting anywhere, try these focus exercises. It will change the way you think when you return to the problem.
Powerful and Effective Feedback: Excelling in the Craft of Performance Appraisals
What constitutes effective feedback to an employee? Providing both positive and negative feedback is crucial for employees to enhance their strengths and address their weaknesses.
Emotional Intelligence and Customer Service
In the world of Customer Service, it is helpful when someone has a natural empathy for others, but it is even more important for them to develop strong Emotional Intelligence skills.
Running An Effective Virtual Meeting
Ok, let’s go a little further on the theme from our last email about the Virtual Classroom. We are going to take it out of the area of learning, and into the workplace with some tips for running an effective Virtual Meeting! In today’s digital age, virtual meetings are a common tool for businesses and organizations. Technology has advanced a […]
Hard Lessons on Soft Skills
technical skills to do your job. You also need to have strong soft skills.
Sales and Listening
Your customer knows everything you need to know to close the sale. Learn to listen effectively, and you will be well on your way to closing those deals and building stronger relationships with your customers.
Impact and Gravitas for Women: Executive Presence
This blog was written for Improving Communications by guest bloggers Annie Fine & Cat Clancy. Gravitas was one of the ancient Roman virtues that denoted “seriousness”. It is also translated variously as weight, dignity, and importance and connotes restraint and moral rigor. It also conveys a sense of responsibility and commitment to the task. Wikipedia For all […]
Using Gender-Inclusive Language
Communication with gender-inclusive language is characterized by the use of language that is neutral and not biased towards any particular gender. There are many reasons for using gender-inclusive language. One need is to nurture the growth of a more welcoming and respectful community for people of all genders. In our evolving social climate, gender-inclusive language also helps […]