Everyone IS vs Everyone ARE? The Challenge of Indefinite Pronouns
Indefinite pronouns are just that—pronouns for vague or undefined references. They point to unspecified people or things, making them essential for varied communication.
Email Etiquette
How you write effects how you are perceived. What is your level of email etiquette?
Resume Writing – Showcasing Your Impact
Discover the art of crafting a standout resume by emphasizing achievements. Learn how to showcase your impact, quantify successes, and impress employers with our expert tips on achievement-focused resume writing.
Choosing the Right Medium and Format for Your Message
ou have a message you want to share with the world. It’s very important to take your time and figure out exactly what will be the right medium and format to get your message heard.
How to Write Good Emails for Work
It is important to write good emails to get your point across clearly and concisely.
Positive Language In the Workplace
Positive language in the workplace, an essential tool for effective communication. Creating a welcoming atmosphere where people feel valued.
Basic Speech/Writing Plans
Insights About How to Deliver Information to Others When you’re about to deliver information to people, whether it is written or spoken, remember that your audience wants it to be interesting. As you prepare your presentation, consider and choose one of the following basic presentation plans: DIRECT—immediately tell the audience what they need to do or know. […]
Business Writing and Customer Service?
We made it through lockdown, but a lot has changed. Thanks to a lack of face-to-face and an increase in technology use, we find ourselves circling back to a reality where a lot more business is conducted in writing. But how are business writing and customer service skills related? Recently, we were on a call […]
Email and Coffee: An Interview with Dr. Rich Atkins
Joi Brooks, host of Email and Coffee, chats with Dr. Rich Atkins, managing director of Improving Communications, about Email Etiquette and the importance of a well written email. Joi Brooks is a email marketing specialist and client-side project manager since 2005, servicing a wide variety of industries and business sectors. She’s comfortable in the thick […]