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Event Phone: 516-317-2900

Here we discover ways to make our writing more appealing to a visual audience by using formatting techniques that ensure the readers’ interest will be kept. We will look at ways to break out text for the reader so that it is constantly interesting to them and keeps them reading to the end.

• Formatting
• Font
• Headings And Body Text Styles
• Paragraphs
• Page Setup

Online Format—Finishing Touches on Written Documents is a 1-hour interactive online class.

Register for this class here, you will be sent login instructions prior to the class date.

Rich Atkins

Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking & Presentation Skills, Sales and Negotiation, Customer Service, Leadership, Staff Development, and Human Resources training. He is also the Director of Improving Communications UK and Improving Communications IE.

Event Phone: 516-317-2900

The Email Etiquette Course is an interactive, instructor-led course designed to help professionals communicate more effectively and efficiently through email.

This class is perfect for professionals looking to refine their email skills, whether they are new to professional email communication or seeking to enhance their existing expertise. This 2-hour virtual class covers essential topics to enhance email etiquette and productivity.

By the end of the session, participants will be able to organize their ideas more clearly, say what they mean in fewer words, and communicate with confidence. They will become more productive, feel better about their performance, and create a real dialogue with their audience. Better communication means happier customers, both inside and outside the organization.

Attendees will be able to:

• Write clearly. Make a great impression and show off expertise.
• Save time. Be more efficient with writing. Learn to cut down on wasted time and boost productivity.
• Build rapport. Craft concise, friendly messages for both internal and external customers, making the workplace more productive and pleasant.

TOPICS

• Power of Email – Understand why email is a powerful communication tool.
• Clear Messaging – Learn to define the purpose of your email for effective communication.
• Preparation – Discover key steps to prepare before drafting your email.
• Tone and Structure – Master conveying tone, organizing paragraphs, and including the right details.
• Best Practices – Learn about subject lines, CC/BCC use, avoiding all caps, and proofreading.

Register for this class and you will be sent ONLINE login instructions prior to the class date.

Rich Atkins

Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking & Presentation Skills, Sales and Negotiation, Customer Service, Leadership, Staff Development, and Human Resources training. He is also the Director of Improving Communications UK and Improving Communications IE.

Event Phone: 516-317-2900

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write in a concise manner with conviction. For business professionals who have written contact with others, these areas of development are necessary. Improved written English means increased internal and external customer satisfaction.

Attendees Will Be Able To:

• Get document-writing started, increasing efficiency;
• Gain greater awareness of audience and how to communicate ideas effectively;
• Organize writing, following guidelines for appropriate style;
• Write correctly and successfully, eliminating the need for constant revision;
• Edit writing with confidence; and
• Communicate more clearly, fostering an increased perception of expertise.

Online Format—Effective Business Writing is a 4-hour interactive virtual class.

Register for this class and you will be sent ONLINE login instructions prior to the class date.

Rich Atkins

Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking & Presentation Skills, Sales and Negotiation, Customer Service, Leadership, Staff Development, and Human Resources training. He is also the Director of Improving Communications UK and Improving Communications IE.

Event Phone: 516-317-2900

Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing.

This 4-hour, virtual, instructor-led workshop is designed for groups of up to ten people. In addition to instructor-led content, participants will also engage in learning activities to gain perspective and feedback.

Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing.

Attendees Will Be Able To:

• Know the Parts of Speech and their correct uses;
• Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;
• Be able to create Plurals and Possessives accurately and with certainty;
• Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;
• Create original email / documents to employ newly-learned class material.

Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.

Register for this class and you will be sent ONLINE login instructions prior to the class date.

Rich Atkins

Rich Atkins is the Managing Director of Improving Communications, a New York-based corporate training firm that, in addition to Speaker Services, offers Business Writing, Public Speaking & Presentation Skills, Sales and Negotiation, Customer Service, Leadership, Staff Development, and Human Resources training. He is also the Director of Improving Communications UK and Improving Communications IE.