News Flash: You Don’t Have To Do Everything – Start Delegating!
Stop Juggling Start Delegating – Great leaders know when to hand off to their staff to get the job done. Do you?
Action + Benefit = Motivate Your Audience
For the promise of gain, people will do what it takes to get what they want—as long as they see value in it. They must be convinced of the benefit they will receive in order to get them to take action.
Harnessing Feedback for Executives: A Path to Enhanced Performance
Manager-to-employee feedback is the standard, it is expected. However, things can get dicey when a peer or subordinate comments on the job performance of the manager.
Communicating Value
Communicating Value: The value lies in the benefits that the buyer gets.
Some people may not realize why they buy “things.” Yes, it’s true. They THINK they’re only purchasing a thing, but they’re REALLY buying what the item can do for them.
Tips for Conducting a Phone Interview
Phone interviews can be a great method to get knowledge about a candidate before making a decision to get them in for an interview in person.
Us and Them or We and They
Disunity means that people have chosen sides. It becomes “Us and Them” or “We and They”. They have drawn lines and decided who is on their team, and who is on the opposing team. This is most easily classified as simple, destructive conflict. Yes, LACK OF UNITY= CONFLICT. When in conflict, participants lose perspective (the […]
Leadership Training: The Power of Praise
Praise is an extremely powerful motivator. When praised, people feel good about themselves. Subsequently, they perform better. Don’t underestimate the power of praise. Why don’t we praise others more? It’s often easier to criticize or say nothing. But constant criticism is bad. It kills ambition. It creates a negative workplace. Employees feel unappreciated and do […]
Emotional Intelligence
What do selling superstars excellent customer service agents brilliant leaders have in common? Emotional Intelligence (EI) is the ability to perceive, assess and positively influence one’s own and other people’s emotions. Emotions are habits, as old as the user. EI Includes: Self-awareness – knowing your own feelings. Managing emotions – despite fear or anger. Self-starting […]
Rapport (Relationship) – The Essential Ingredients of Leadership Development
During leadership development, it is important to create a bond with the people being lead. It is a great way to avoid encountering hostility and resistance.