You Don’t Say (an Oldie, but Goodie)
Usually the Improving Communications emails and posts focus on what you CAN DO to improve your writing or your speaking. But today we are going to focus on what NOT TO DO. But do you know the things that should be on the You Don’t Say list? When my daughter came home from her first day […]
The Best Books to Read When Preparing a Presentation
Preparing a presentation can involve a lot of solo work time. There are hours spent planning out the structure on paper, as well as moments spent practicing to an empty room. During preparation time, it’s common to ask for help. That is often done by practicing in front of colleges or friends for a round […]
Beyond Writing and Speaking is Body Language
Communication is not always verbal. Although unconscious, the audience pays attention to body language. Speaker body language must tell the audience that s/he respects their personal space and is not negative, intrusive, or hostile. Body language (the physical elements of communication) includes: eye contact, facial expressions, posture, and gestures / movement. EYE CONTACT A United States audience translates […]
Entrepreneur Spotlight: Make It Happen – Erin Bagwell
It’s impressive when you encounter someone who turns dreams into reality. This week, we shine the spotlight on someone whose mind was sparked with an idea that was brought to fruition last year. Filmmaker Erin Bagwell did just that, and she’s got an inspirational story. After having founded a storytelling blog called Feminist Wednesday, she […]
ME First! ME First!
Me first? A service professional has to care about the experience of the customer and work at enhancing it.
Is HR a Moneymaker?
It is easy not to see HR as a moneymaker. But an HR department actually protects businesses from significant financial loss.
English Degree Preferred
Hiring a tech writer or copy writer? Have you thought to consider that an English degree would come in handy? There is a readwrite article by Matt Asay, vice president of business development and corporate strategy at MongoDB, Inc. In his article, the author makes a strong case for why we need good writers on staff in all our business ventures. It’s well […]
Leadership Training: The Power of Praise
Praise is an extremely powerful motivator. When praised, people feel good about themselves. Subsequently, they perform better. Don’t underestimate the power of praise. Why don’t we praise others more? It’s often easier to criticize or say nothing. But constant criticism is bad. It kills ambition. It creates a negative workplace. Employees feel unappreciated and do […]
Is Selling A Bad Word?
As concepts and activities, “sales” and “selling” are fundamentally positive, although some people believe that they are bad words.